Explore our resources
Discover tools and support tailored for your journey.
Recommended books
Considerate Content by Rebekah Barry (you can also read my review)
Designed with care: creating trauma-informed content, edited by Rachel Edwards
Empowering your journey
How our resources can help you grow
Accessibility
What accessibility is and why it matters, a 1 hour video, UX Career Masterclass with Heather Hepburn
A beginner’s guide to accessible text
What does accessible really look like?
The W3C business case for digital accessibility lists many case studies where companies have benefited
Why Accessibility Matters by Brailleworks.com
How to design accessible hint text
Using contractions could be making your writing inaccessible
Captions
Caption your videos and increase your views. Check out the complete guide to captioning by Meryl Evans, CPACC (deaf)
Global Accessibility Awareness Day
Understand GAAD’s continued impact in this video message from Jennison Asuncion, Head of Accessibility (A11y) Engineering Evangelism at LinkedIn and Co-founder of Global Accessibility Awareness Day (GAAD) and the GAAD Foundation.
Ideas on what to do for GAAD by Shaun Conner
GAAD website: 15 May 2025, help celebrate the Global Accessibility Awareness Day (GAAD) and get everyone talking.
Training and courses
10 minutes, Introduction to the basics of accessibility and inclusive design by Department for Education
17 minutes, Digital accessibility: best-practice essentials by Stephanie Catz
Accessibility for UX Writers and Designers, a UX accessibility certification course
Accessibility training – developing accessibility awareness and knowledge
With EdX W3Cx: Introduction to Web Accessibility
Digital Accessibility Foundations (free online course)
Introduction to digital accessibility delivering inclusive digital content (New Zealand)
Neurodiversity and UX
Accessibility persona
Accessibility and me: interviews with people with access needs
Understanding disabilities and impairments: user profiles
Explore the Impact and Benefits for Everyone (W3C)
Assistive technology demonstrations (YouTube)
Article on Medium, by Alicia Crowther, on creating accessible persona
Accessibility persona user experience starter kit, by Figma.com
Her Majesty Revenue and Customs (HMRC)’s virtual empathy hub
Content design
Start with the user needs
Content Design, second edition, by Sarah Winters and Rachel Edwards
Content transformation, by Hinrich von Haaren
Tools and sites
WebAIM.org web accessibility in mind: includes training, contrast checker and WCAG checklist
Check your web page with the WAVE Web Accessibility Evaluation Tool
Resources from The Accessibility Operations Guidebook
Check the colour and contrast
Colour contrast checker to achieve an AA or AAA colour rating (the minimum ratio is 4.5:1)
Writing
Writing for GOV.UK: how to write well for your audience, including specialists
Hemingway App: free app to highlight complex sentences
Writing about ethnicity: government style guide
Guidance
Understanding accessibility requirements for public sector bodies
Guidance and tools for digital accessibility
Making your service accessible: an introduction
SCULPT for accessibility Use the bite-size guidance about accessibility from Worcestershire County Council
Inclusion
Inclusive design describes the methodologies to create products that understand and enable people of all backgrounds and abilities.
Designing content for people with limited English
Inclusive language: words to use and avoid when writing about disability UK government guidance
How to design accessible and inclusive content (and why it matters)
Harder than you think: developing an inclusive language guide
How to respect international naming conventions and design inclusively
The international guide to gender-inclusive writing
Making your document accessible
Video training on how to make documents accessible, using Microsoft, with guidance for emails, Word, Excel and PowerPoint
Make your content accessible to everyone with the Accessibility Checker (Microsoft)
Web accessibility guidelines (WCAG)
Understanding WCAG 2.1: Web Content Accessibility Guidelines (known as WCAG 2.1)
Accessibility Culture eats WCAG compliance for breakfast GDS/BBC webinar (58 minutes)
For website owners
Trauma-informed content
Using trauma informed principles in content design by Rachel Edwards
Hospice, bereavement content and trauma-informed design by Michelle Keller
A guide to trauma-informed content design by Megan Legaweic
Trauma-Informed Content Design, podcast with Megan Legawiec
Content strategy
Content Strategy for the Web by Kristina Halvorson (coauthor)
The Content Strategy Toolkit by Meghan Casey
The Content Strategy Podcast by Kristina Halvorson
Events
Button 2025 Kristina Halvorson’s virtual three-day conference that sets the benchmark for other content events
Growing in Content 2025 is also a three-day virtual conference (the first day is free!)
Content Design Con, a one-day event for UX writers and content designers
CopyCon 2025 is organised by ProCopywriters for copywriters, creators and leaders
UX Writer Conference is a one-day virtual event.
LavaCon 2025 is a four-day US event for content strategists and content operations
Lead with Tempo 2025 for content design leaders
Webinale 2025 is a holistic web conference for everyone involved in creating digital experiences
Design Leadership Summit (DLS)
Axe-Con is the world’s largest digital accessibility conference
ConveyUX is a user experience conference for leaders and UX professionals
UX Scotland is an international conference for anyone working in UX, UCD, HCD, Service Design or other digital specialisms.
Web Summit, described as “Glastonbury for geeks” by The Guardian
Leading Design is a two-day event for UX design leaders
Front Conference focuses on front-end design
UXLx is a four-day event billed as Europe’s largest UX training conference
DDX is an international conference for human-centred digital design
The AI conference packs in five days of talks about information architecture
World Usability Conference is a global event to discuss UX challenges
UX Brighton is a one-day European conference for UX practitioners
uxcon is a three-day European conference on UX design
Access: Given is a one-day digital accessibility conference
Emojis
Accessible content design for emojis by Jason Fox
