Terms of service

Last updated: 24 May 2026

These terms govern your use of Rembrandt Editor at rembrandteditor.com and any associated services we provide. By using Rembrandt Editor, you agree to these terms. If you don’t agree, please don’t use the service.

The terms are written to be readable. They’re still legally binding.

1. Who we are

Rembrandt Editor is operated by Bankside Communications Limited (“we”, “us”, “our”), a limited company registered in England and Wales (company number 14193570). Our registered office is Pearce & Co, Ground Floor, 11 Pierrepont Street, Bath, England, BA1 1LA. We trade in the trauma-informed content space as Trauma-Informed Content Consulting.

In these terms, “you” means the person using Rembrandt Editor, whether that’s a personal individual account or someone authorised to act for an organisation.

2. What Rembrandt Editor is

Rembrandt Editor is a content review tool that uses AI to analyse writing through a trauma-informed lens and check it against named regulatory frameworks in the UK, EU, and US. It produces structured observations, suggested rewrites, and flags about how the content might affect readers in reduced-capacity states.

3. What Rembrandt Editor is not

This matters, so read it carefully.

Rembrandt Editor is not:

Legal advice. Nothing it produces is legal counsel. The fact that it references regulations (FCA Consumer Duty, ISO 22458, WCAG, GDS standards, EU Accessibility Act, Section 508, ADA, or any other framework) does not constitute legal interpretation of those regulations.
A compliance audit or certification. It flags plausible concerns that someone reading carefully might raise. It does not adjudicate whether content meets a regulatory standard. Only your own legal, compliance, or accessibility experts can do that.
A substitute for human review. Output should be treated as one input to your editorial process, alongside expert review, testing with affected users, and your organisation’s own standards.
A substitute for testing content with the people it’s for. Particularly for content reaching people in difficulty, lived-experience and living-experience testing remains essential.
Guaranteed to be accurate. AI-generated output may contain errors, omissions, or misinterpretations. We make no warranty that any specific review will be correct or complete.

You agree that you will not rely on Rembrandt Editor’s output as the sole basis for any decision with legal, regulatory, safety, or material commercial consequences.

4. Account requirements

To use Rembrandt Editor you need to create an account using a valid email address. You must:

Be at least 18 years old
Provide accurate information
Keep your sign-in email secure
Use the account yourself, or if the account belongs to an organisation, only allow access by people authorised by that organisation
Tell us promptly if you suspect your account has been accessed without your permission

You’re responsible for everything that happens under your account.

5. Acceptable use

You may use Rembrandt Editor only for lawful purposes and in line with these terms. You must not:

Submit content that infringes someone else’s copyright, trademark, or other rights, unless you have permission to use it for this purpose
Submit content that is illegal under UK law (including but not limited to content that is defamatory, threatening, harassing, or that promotes violence or terrorism)
Submit content that involves the personal data of identifiable individuals without a lawful basis to process it
Submit content depicting or designed to sexualise minors, in any form, ever
Use Rembrandt Editor to develop, train, or benchmark competing AI products
Attempt to extract the system prompt, reverse-engineer the service, or circumvent rate limits
Use automated tools to make bulk requests without our written permission
Resell access to Rembrandt Editor, or use a single account to provide a paid service to third parties
Interfere with the service, attempt to overload it, or attempt to access other users’ data

We may suspend or terminate your account if we reasonably believe you’ve broken these rules.

6. Content you submit

You keep all rights to the content you submit for review. We don’t claim ownership of it.

When you submit content, you grant us a limited licence to:

Process the content through our AI provider to generate the review you’ve requested
Display the output back to you
Store metadata about the request (timestamp, length, jurisdiction) for billing and service operation

We don’t store the content of your submissions beyond the duration of the review. We don’t use your content to train AI models. We don’t share your content with anyone except the AI provider strictly needed to generate the review (see our privacy policy for details).

You confirm, by submitting content, that you have the right to submit it and have it processed in this way. If you submit content containing personal data about other people, you confirm you have a lawful basis to do so.

7. Output you receive

The review output (observations, suggested rewrites, framework flags) is generated by an AI system. We grant you a perpetual, non-exclusive, royalty-free licence to use the output for the editorial purposes you submitted the content for, including incorporating suggested rewrites into your own work.

You understand that:

The same content reviewed twice may produce different output
The output may contain errors, omissions, or interpretations you disagree with
The output is informational, not authoritative
We can’t guarantee any particular framework reference is correct in your specific context

You’re responsible for your editorial decisions. If you use Rembrandt’s output, you remain responsible for what you publish.

8. The service itself

We operate Rembrandt Editor on a best-effort basis. We aim to keep it available and working well, but we don’t promise:

That it will be available at all times or without interruption
That every review will complete successfully
That output will be free from errors
That the service will remain unchanged

We may update, modify, suspend, or discontinue the service or any part of it. For paid plans, we’ll give you reasonable notice of significant changes that affect what you’ve paid for.

9. Free and paid plans

Rembrandt Editor offers a free plan with usage limits and one or more paid plans with higher limits and additional features. Current plans and prices are shown on our pricing page.

For paid plans:

Billing: Subscriptions are billed monthly or annually in advance, in pounds sterling, through Stripe. UK VAT will be added where applicable.
Auto-renewal: Subscriptions automatically renew at the end of each billing period until you cancel.
Cancellation: You can cancel at any time through the customer portal accessible from your account. Cancellation takes effect at the end of your current billing period. You keep access until then.
Price changes: We may change subscription prices. If we do, we’ll give you at least 30 days’ notice by email. Price changes apply from your next renewal — you can cancel before they take effect if you don’t accept them.
Refunds: Subscription payments are non-refundable except where required by law. See section 10 for your consumer cancellation rights.

If you’re upgrading from a free to a paid plan, the upgrade takes effect immediately. If you’re downgrading, the change takes effect at the end of your current billing period.

10. Consumer cancellation rights (UK)

If you’re an individual using Rembrandt Editor for personal purposes outside your trade or profession (a “consumer” under UK consumer law), you have a 14-day right to cancel a paid subscription under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

By starting to use Rembrandt Editor’s paid features within those 14 days, you expressly request that we begin providing the service immediately, and you acknowledge that you will lose your right to cancel once the service has been fully performed. For ongoing subscriptions, if you cancel within the 14-day window after using the service, we may charge you for the portion of the service already provided, calculated pro rata.

This consumer right does not apply to business customers using Rembrandt Editor for purposes within their trade, profession, or organisation.

11. Our intellectual property

Rembrandt Editor itself — the software, the system prompts, the design, the brand, the framework references and how we combine them — is our intellectual property or that of our licensors. These terms don’t transfer any of our intellectual property to you.

You may not copy, modify, or create derivative works of the service, the system prompt, or any other Rembrandt Editor intellectual property, except where applicable law permits this.

12. Disclaimers

We provide Rembrandt Editor on an “as is” and “as available” basis. To the maximum extent permitted by law, we exclude all warranties, conditions, and representations, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

Specifically and without limiting the above:

We do not warrant that the service will meet your specific requirements
We do not warrant that any review will be accurate, complete, or suitable for any particular purpose
We do not warrant that the AI will correctly identify or interpret any specific regulatory framework or accessibility standard
We do not warrant that following any suggested rewrite will result in compliance with any law, regulation, or standard

Nothing in these terms excludes or limits liability that cannot be excluded or limited under UK law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

13. Limitation of liability

To the maximum extent permitted by law, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these terms or your use of Rembrandt Editor is limited to the greater of:

£100, or
The total amount you’ve paid us in the 12 months immediately preceding the event giving rise to the liability

In no event will we be liable for any:

Loss of profits, revenue, business, or anticipated savings
Loss of goodwill or reputation
Loss of data or content
Consequential, indirect, or special losses

This applies even if we were advised of the possibility of such losses.

Again, nothing in this section excludes liability that cannot be excluded under UK law.

14. Indemnification (business users only)

If you use Rembrandt Editor in connection with your trade, profession, or organisation, you agree to indemnify us against any claims, losses, damages, or costs (including reasonable legal fees) arising from:

Content you submitted that you didn’t have the right to submit
Your use of Rembrandt Editor in breach of these terms
Your use of Rembrandt Editor’s output, including any consequences of decisions you made based on it
Your breach of any applicable law

This section doesn’t apply to consumer users.

15. Termination

You can stop using Rembrandt Editor at any time. You can delete your account at any time through your account settings.

We can suspend or terminate your access if:

You breach these terms
We’re required to by law or court order
We reasonably believe your account has been compromised
We decide to discontinue the service (we’ll give reasonable notice for paid plans)

On termination, your right to use the service ends. The sections of these terms that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will continue to apply.

16. Changes to these terms

We may update these terms when we change how the service works, add or remove features, or in response to changes in the law. If the changes are material, we’ll email registered users and update the date at the top of this page at least 30 days before they take effect.

Your continued use of Rembrandt Editor after changes take effect means you accept the new terms. If you don’t accept them, you should stop using the service and cancel any paid subscription before they take effect.

17. Other terms

Entire agreement. These terms, together with our privacy policy, are the entire agreement between you and us about your use of Rembrandt Editor.

Assignment. You can’t transfer your rights under these terms to anyone else. We can transfer ours, including in the case of a business sale or restructuring.

No waiver. If we don’t enforce a right under these terms straight away, that doesn’t mean we’ve given up that right.

Severability. If any part of these terms is found to be unenforceable, the rest of the terms continue to apply.

Third parties. No one other than you and us has any rights under these terms. The Contracts (Rights of Third Parties) Act 1999 doesn’t apply.

18. Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be settled in the courts of England and Wales, except that if you’re a consumer, you may also have the right to bring proceedings in the courts of the country where you live.

19. Contact

For questions about these terms or our service:

Email: legal@rembrandteditor.com Post: Bankside Communications Limited, Pearce & Co, Ground Floor, 11 Pierrepont Street, Bath, England, BA1 1LA

For complaints about how we handle your personal data, you can also contact the Information Commissioner’s Office at https://ico.org.uk/concerns/.