Are deepfakes a genuine threat to UK government services? A former insider examines how Universal Credit, GOV.UK One Login and other systems might be vulnerable – with surprising…
The UK contract market in 2025 faces unprecedented challenges: shrinking roles, falling rates, and fierce competition. This in-depth analysis explores how IR35, economic pressures, and shifting hiring trends…
A brutally honest account of navigating unplanned career break challenges to care for an elderly parent, revealing the stark reality gap between claimed digital accessibility and actual user…
Examining UK government digital inclusion challenges through GOV.UK One Login and Assist AI. How these initiatives address barriers for vulnerable users and what we can learn from international…
Digital inclusion remains an urgent challenge as vulnerable and elderly users face complex barriers to essential services. Learn five strategies for creating truly accessible systems and why AI…
Despite decades of digital transformation promises, human customer service interactions have grown by 2% annually. Discover why customer service AI consistently fails to replace human connection and the…
