A content designer explores the critical gap between GDS’s focus on AI implementation and the essential considerations for creating positive AI citizen experiences in government services.
A government content designer explores how to build trust in AI-driven public services through trauma-informed approaches, transparency and ethical design principles.
Analyse the contradictions in the WEF Future of Jobs report where employers simultaneously predict AI transformation whilst expecting humans to show more creativity and resilience – all for…
Discover how AI can transform your user research and testing process while avoiding common pitfalls. Learn a practical framework for using AI responsibly in content design, with real-world…
Trauma-informed content can be produced with the help of AI tools without risking secondary trauma to the content designer or content strategist.
For developers navigating the shift towards AI coding, the path forward isn’t about competing with AI on coding speed or syntax knowledge. It’s about developing the skills that…
